Privacy & Cookies

This website www.dripbagfactory.fr (hereinafter the “Site”) is the property of the company DRIP BAG FACTORY (hereinafter “ DRIP BAG FACTORY ”).

DRIP BAG FACTORY is concerned about respecting the privacy of any user of the Site (hereinafter "the User") and undertakes to comply with the regulations applicable to the protection of personal data. The purpose of this privacy policy (hereinafter "the Privacy Policy") is to inform any User about the data collected through the Site and their processing.

The User is informed that when consulting the Site, cookies may be placed on his computer. The rules relating to cookies are set out in the Cookie Policy accessible here.

 

Acceptance

Access to and/or use of the Site and its content are subject to compliance with this Privacy Policy and all applicable laws in France. Any access to the Site by the User implies acceptance of this Privacy Policy and the Cookie Policy without reservation or restriction.

In the event of disagreement or refusal of one or more stipulations of the aforementioned Policies, the User undertakes to immediately cease all access and/or use of the Site.

 

About the data collected

 

The User is informed that personal data within the meaning of Law No. 78-17 of January 6, 1978 "Informatique et Liberté" and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter the "Regulations") may be collected and processed by DRIP BAG FACTORY in its capacity as data controller.

By accepting this Privacy Policy and using the Site, the User consents to the collection and processing of his/her personal data by DRIP BAG FACTORY .

The User is informed that certain personal data may be collected via the Site such as surname, first name, telephone number, address, bank details and email address. These are collected using the following means:

 

Registrations

In order to be informed about DRIP BAG FACTORY news and its latest offers, the User has the possibility to register to receive the DRIP BAG FACTORY newsletter. The personal data collected and processed by DRIP BAG FACTORY is the User's email address.

 

Contact

The Site also allows Users to receive additional information, at their request, using the contact form provided.

The personal data collected and processed by DRIP BAG FACTORY using the contact form are the email address, the order reference and any other information contained in the body of the message and/or attached to the form voluntarily transmitted by the User.

 

Account creation

When the User creates an online account on the Site, the personal data collected and processed by DRIP BAG FACTORY are the User's surname, first name, gender, date of birth, email address, company name, address and telephone number.

 

Registration when ordering

When placing an order for products online by the User, the latter is invited to create an account or to identify himself on the Site (when an account has already been created). In addition to the personal data collected when creating the account (listed in the previous paragraph), the following data is collected by DRIP BAG FACTORY for the purposes of the order: the delivery address, the billing address (if different from the delivery address) and the bank details.

This personal data is only used for the delivery of the order and for its invoicing.

 

Information collected by automated means

When the User uses and/or accesses the Site, the personal data collected and processed by DRIP BAG FACTORY are data relating to the User's browsing on the Site, namely in particular their IP address ("Internet Protocol") as well as information collected by means of an automatic tracking process ("cookie") which the User may prevent under the conditions described in the Cookies Policy.

 

Purposes of processing

The data collected by the Site are exclusively intended for DRIP BAG FACTORY . The User is informed that the data collected by DRIP BAG FACTORY are neither communicated nor sold to third parties.

The purposes of processing personal data collected via the Site are:

  • to allow the User to receive information about DRIP BAG FACTORY (newsletter);
  • to allow the processing of requests sent by Users via the contact form;
  • to allow the processing of product orders sent by the User;
  • to allow access and/or use of the Site by the User and to ensure statistical monitoring of consultation of the Site and the implementation of targeted advertising operations;

The mandatory nature of the data collected is indicated to the User on the contact forms, when creating an online account, when placing an order and when subscribing to the newsletter. If these mandatory fields are not completed, DRIP BAG FACTORY will not be able to process the User's request and/or order.

 

Data Security

In accordance with the Regulations in force, DRIP BAG FACTORY has implemented security measures to protect personal data collected via the Site. However, it is recalled that the secrecy of correspondence is not guaranteed on the Internet and that it is up to each User to take all necessary measures to ensure the protection of their data against any unauthorized access.

 

Data retention

Personal data collected via the Site is kept for the period strictly necessary for the purposes of the processing, namely in particular:

  • until the User unsubscribes regarding the data collected during the User's registration for the newsletter;
  • for a period of twelve (12) months concerning the User’s data collected using the contact form;
  • for a period of 12 months from the deletion of the account concerning the User data provided when creating the account;
  • for a period of 12 months concerning the User data provided when placing an order;
  • for a period of six (6) months concerning the User's browsing data.

 

User Rights

The User has all the rights provided for by the Regulations on personal data and in particular:

  • a right of access, deletion and rectification;
  • a right of opposition;
  • the right to lodge a complaint with the CNIL;
  • the right to define guidelines regarding the fate of their personal data after their death.

The User may exercise all of his rights by email to the address contact@dripbagfactory.com, accompanied by a copy of his identity document.

Cookies Policy

What is a cookie?

A cookie is a small text file placed and stored on your computer (or any other device that allows access to the Internet) when you browse the Internet and visit a website. Cookies allow us to collect information and technical data aimed in particular at optimizing your navigation on the website concerned, securing your connection to the site or producing statistics on visits to the site.

When you access the Site www.dripbagfactory.fr (hereinafter the "Site"), DRIP BAG FACTORY issues cookies. The information stored by cookies when you access the Site includes your Internet Protocol (IP) address, the pages visited and your configuration (terminal used).

The validity period of cookies placed by DRIP BAG FACTORY is 13 months maximum.

 

What types of cookies are deposited by DRIP BAG FACTORY ?

When you access the Site and subject to your choices, the following cookies are placed on your browser for the following purposes:

technical operating cookies: These cookies ensure the proper functioning of the Site, prevent errors or improve the conditions of access and use of the Site. Cookies are also used to track the contents of your shopping cart. They can also be used to save your product preferences so that the Site can display products adapted to your preferences.

audience and statistics cookies: These cookies allow DRIP BAG FACTORY to establish statistics on the Site's traffic in order to improve it and adapt its content. These include Google Analytics cookies.

targeted advertising cookies: These cookies allow us to track your journey on the Site, to know your interests or the advertisements on which you have clicked, in order to adjust our advertising program and to send you personalized advertisements.

DRIP BAG FACTORY may also use other Google Display Network (GDN) websites that help present our advertisements. GDN member sites use cookies to help present advertisements and target their target group.

third-party cookies: The Site may also contain cookies from third parties to enable them to produce statistics, audience measurement and targeted advertising. The use of these cookies is the responsibility of these third parties and is governed by their privacy policy. DRIP BAG FACTORY cannot be held responsible for the purpose and duration of these cookies placed by third parties.

You are also informed that the Site may contain computer applications from third parties. These applications allow you to share the content of the Site or your opinion on the content of the Site with other people using the application button offered by social networks such as "Facebook", "Twitter" or "Google +", subject to your prior identification on these networks. The use of these applications is governed by the general conditions of use of these third parties and their privacy policy, which we invite you to consult.

 

Can I disable cookies? How do I configure my cookie preferences?

During your first visit to the Site and then every thirteen months, an information banner is displayed to inform you of the use of cookies on the Site.

You can at any time object to and delete the recording of cookies, or cookies already recorded on your computer, by configuring the privacy protection options of your Internet browser as described below:

Microsoft Internet Explorer: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies

Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647

Mozilla Firefox: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies

Apple Safari: https://support.apple.com/kb/ph21411?locale=fr_CA

Opera: http://help.opera.com/Windows/10.20/fr/cookies.html

 

The Google Analytics opt-out extension is available for Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari, and Opera.